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Math Blaster » Customer Care » Membership Terms & Conditions

Terms & Conditions applicable to membership:

(Updated: 29 June 2011)

Membership anniversary date and charges: Membership begins on the date it is purchased or redeemed (“Anniversary date”) and will continue until cancelled.

Each membership will automatically renew and each renewal fee will be charged automatically to the credit card we have on file on that anniversary date unless:

  • You notify Customer service by sending an email to support@jumpstart.com providing your name and the email address under which you registered, indicating your intent to opt out of continuous membership; or
  • Your membership is cancelled or we terminate your membership.

We reserve the right to terminate your membership without notice if you violate these terms or conditions, if a charge to your credit card or other payment method is declined, or if your subscription expires.

Memberships are non-refundable: Memberships, once purchased, are non-refundable, regardless of use or lack of use by the member and absolutely no credits or refunds will be issued. Once a charge has been processed to your credit card, you shall not request your credit card to reverse the charge or charge it back. If you have a legitimate basis to request a credit for a charge previously processed against your credit card account, you must request a credit from Customer service by written notice to Knowledge Adventure, Inc., 500 W. 190th Street, Suite #300, Gardena, CA 90248, USA and resolve the issue directly with Knowledge Adventure. Any reversed charges which cause the credit card company to impose a charge back, refund or credit cost against Knowledge Adventure shall be re-imposed by Knowledge Adventure against you. Such costs may exceed the cost of the reversed item or charge back by many times.

Memberships are non-transferable: Membership may not be assigned or transferred to any other person or entity, nor may you provide any other person or entity access to your subscription, either directly or indirectly. This includes, but is not limited to, sending your username and/or password to other parties and making your username and/or password available where others may access them. You must keep your password strictly confidential. Allowing others to gain unauthorised access to this site is a breach of this Agreement and a violation of law.

Membership purchased for you by others: You will not be charged by us. If you wish to cancel your subscription, please contact Customer service, email us at support@jumpstart.com of your decision to opt out of continuous membership. Cancellation will not result in a refund.

Notice to the company: You must promptly inform Knowledge Adventure of the following:

  • Changes to the expiration date of any credit card or debit card used in connection with this site;
  • Changes to the home or billing address; and
  • Apparent breaches of security, such as loss, theft or unauthorised disclosure or use of an ID or password.

Until Knowledge Adventure is notified, by conventional mail, website form, email of a breach in security, you will remain liable for any unauthorised use of this site.

Lifetime membership: Knowledge Adventure offers lifetime membership, which will remain active for the online life of the person who purchased the subscription or in the case of a gift purchase, for the online life of the person for whom the subscription was purchased. Terms of lifetime membership are subject to additional conditions as outlined in this section. Lifetime members are guaranteed at least 2 years (24 months) of access to JumpStart.com and MathBlaster.com. If Knowledge Adventure terminates your account because of a violation of our Terms of Service, Knowledge Adventure will not refund any portion of your subscription price. Knowledge Adventure may introduce additional services from time to time, which may be excluded from an existing lifetime subscription without additional cost. If your lifetime subscription account has no activity for a period of 12 months, we will consider that account dormant and will remove online access to the data. We will then keep the data for an additional one-year-period, at which point we will delete your data. Activity is defined as a log in to the JumpStart.com or MathBlaster.com service. You may cancel your lifetime subscription; however cancellation of a lifetime subscription will not result in a refund.